World Wide
Service & Support
(800) 501-4674
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Application Services |
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TactiCom offers all of the services required for your project to be successful long term. We offer our applications under several models from applications you deploy, host and support to our ASP model. Under our application service provider model, TactiCom offers hosting, support, maintenance and content management. In most case the ASP model is the most cost effective for our clients.
- Application Hosting Services:
- All systems and services, monitored and staffed 24x7
- Applications monitoring through user simulation
- Security, System, Performance & Conductivity Monitoring
- Proactive Support
- Service tickets automatically issued directly from monitoring systems
- Current OS & Security patches, DB Application & Drivers
- High Performance, High Availability Servers
- Better than 99.99% up time to date
- Multi Processor DB Driven application Servers
- Multiple locations worldwide: Internet junctions MAE East & MAE West
- Redundant power & internet connections
- Mirrored drives, tape backup with off site storage
- Load balancing and system level redundancy available
- Standby systems at multiple locations always on-line
- Application Maintenance Contracts:
- Phone & E-mail Support
- Application Updates
- Compatibility (System & Browser)
- Performance
- Security
- User Interface Updates
- Content Updates
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